The information contained in this website is for general information purposes only. The information is provided by the Business Council of Co-operatives and Mutuals (BCCM) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
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1. We respect your privacy
- The Business Council for Co-operatives and Mutuals respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
- We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
- “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
2. What personal information is collected
- The Business Council for Co-operatives and Mutuals will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
- You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
- We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
- Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
4. How we use your personal information
- The Business Council for Co-operatives and Mutuals may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
- The Business Council for Co-operatives and Mutuals will use personal information only for the purposes that you consent to. This may include to:
- provide you with products and services during the usual course of our business activities;
- administer our business activities;
- manage, research and develop our products and services;
- provide you with information about our products and services;
- communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
- investigate any complaints.
- If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
- We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
- If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
5. Disclosure of your personal information
6. General Data Protection Regulation (GDPR) for the European Union (EU)
- The Business Council for Co-operatives and Mutuals will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
- We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
- We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
- We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.
- We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
- We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
- We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
- You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.